DDLMC WEEKLY UPDATE 24/11/22
ACCESS TO RECORDS
Message from David Wrigley, Deputy Chair GPC
We are continuing to push very hard and are working on this issue every day. I have written the attached update so you can easily share information with colleagues and please feel free to send it on widely.
I am happy to be contacted and we will update further when we have more information.
IMPORTANT UPDATE TO PRACTICES REGARDING THE CORRECT PROCESS WHEN SUBMITTING CLAIMS FOR DRUG REIMBURSEMENT- POOLED LISTS
following upgrades to the payment platform, the historical ‘work-around’ enabling pooled lists is no longer available, and drug reimbursement claims should always be submitted using the GP prescriber number. This is an advance notice that from April 2023 the correct GP Prescriber number must be used when submitting prescriptions for reimbursement. As an interim measure, we have set out below transitionary arrangements until March 2023 to support practices to make the necessary adjustments. Read the full letter here
On 24 November 2022, NHS Digital (NHSD) intends to publish practice level data as laid out in the Secretary of State for Health and Social Care’s “Our Plan for Patients”.
Please see the briefing document below for full details. If you feel that the data extracted is not a true reflection of the actual work of your practice please email firstname.lastname@example.org and they will be able to offer support via NECS to review the extraction data.
The comms team at Joined up Care Derbyshire have also put together some resources for response to patients. If you are contacted by local media to comment on the experimental data showing for your practice please contact email@example.com as they are prepared and ready to support practices in their responses.
This attached document gives guidance on appointment mapping categories Data Quality Categorisation (england.nhs.uk)
ONE WEEK UNTIL CD REPORTING WEBSITE UPGRADE LAUNCHES
From this date, you will need to register as a new user before completing reports. If you use the same registration email address, you will have access to reports you have previously submitted. If you need to change your registration email address, but still require access to previous reports, please email the Technical Helpdesk Team with your current email registration address and also the updated email address.
When registering from 1 December 2022, reporters can add multiple organisations, in different regions, that they work for to their profile. This can be done once they have registered. Only the details for one organisation are required. Reporters will also be able to amend their details at any time and add or remove organisations.
Attached is information regarding how to register, and how to add multiple organisations to your account. This can also be found online along with other training resources including video tutorials.
Please complete the registration process to access your Controlled Drug Website account at your soonest convenience from 1 December 2022.
In the meantime, please share this information with your colleagues, and continue to report as normal.
Further information regarding the upcoming changes can be found here www.cdreporting.co.uk. Or if you have any queries, please contact us or the CD Reporting Help Desk team - firstname.lastname@example.org.
ONLINE APPOINTMENT BOOKING
The Digital First Primary Care team have published new guidance for practices on requirements for online appointment booking following changes to General Medical Services (GMS).
The new guidance can be found on the NHS England website. The guidance explains to General Practice the different types of appointment which could be included for online booking and what methods can be used to categorise them. The suggested appointment types listed in this document are for practices to consider, as individual practice population needs can vary significantly. This list should not be seen as mandatory or exhaustive.
If you have any questions related to the guidance or the new requirements, please contact us at email@example.com
Thank you to those who attended this week’s drop-in. During the session we talked about the following subjects:
- Winter Access
- Access to records
- GPAD data
- Brief discussion on wound care
MSK DIGITAL PLATFORM
Following an extensive evaluation process the Derbyshire system has appointed a company called "Getubetter" as the provider of a digital platform to help support patients with signposting and self-care for a variety of MSK conditions.
Getubetter are an experienced provider who have worked with many other health care systems to deliver the platform which will:
- Guide service users through pathways and services.
- Signpost to where service users can access additional support.
- Provide a library of videos to help service users with self-care of their condition.
- Provide a space where service users can record and track their condition.
Joined Up Care Derbyshire's MSK project team is currently undertaking a staggered roll out of the platform into the PCNs, the first PCN is due to be installed the first week in November. Over the past 6 months the project team have worked with Primary Care initially to configure the platform for local needs and there are plans to roll out the platform into other relevant areas in due course, for example physiotherapy.
Please see fact sheet for further information on the App. There is also a section on the Joined Up Care Derbyshire website in which patients/users can leave feedback/questions: MSK Digital App (derbyshireinvolvement.co.uk)
Should you have any additional queries please contact the team at firstname.lastname@example.org
TELEPHONY BASELINING EXERCISE/RETURN REQUIRED BY WEDNESDAY 7 DECEMBER 2022
Work is ongoing to establish a national procurement framework for advanced (cloud-based) telephony solutions, planned to be live from January 2023. This will support you in the future procurement of a telephony solution, ensuring value for money investment in a fit for purpose solution that meets the national specification. There may also be an opportunity to access additional revenue funding (to be confirmed) to support you with buy-out costs should you wish to exit your existing contract early.
Whilst some information is known on the solutions in use and associated exit costs this does not cover every practice in England. It is critical that the national team have a complete picture of the national telephony estate, and in particular exit costs, to assess the requirement and support access to potential additional funding. The data gathering exercise does therefore include a question related to contract exit costs which we urge you to complete if possible.
Please compete this short baselining questionnaire by Wednesday 07 December 2022. The questionnaire has been pre-populated with any information you may have provided in the past which should be checked and amended as necessary.
If you have any further questions regarding the survey or difficulties in making a return, please contact email@example.com for support. We appreciate your time and thank you in advance for your submissions.
PCSE & NATIONAL UPDATES
PRIMARY CARE HEALTH AND WELLBEING ENGAGEMENT EVENT – JANUARY 2023
NHS England would like to invite all primary care colleagues to join our sixth free, online health and wellbeing event on 12 January at 5.00pm-6.30pm. This session will be dedicated to exploring the role of Wellbeing Guardians and Health and Wellbeing Champions and will look at how primary care can embed Wellbeing Guardians and Health and Wellbeing Champions across their networks to help foster a culture of wellbeing. Please use the link below to sign up and note the date in your diary.
PRIMARY CARE COACHING
We are keen to support our primary care staff to stay well, recognising the additional pressures and challenges that the winter period brings. Please see attached our updated Looking After You coaching communications toolkit and promotional poster.
All the promotional resources can be downloaded here: www.bit.ly/LAYcomms
The toolkit outlines our suite of support offers, why coaching is recommended, feedback from users, and highlights the many promotional resources that can be used, including bulletin copy and social media graphics.
Please do cascade and share widely amongst colleagues – over 8,000 staff have benefited from one (or more) of these services. If you have any further questions don’t hesitate to contact firstname.lastname@example.org.
Additional support offers available for our NHS people can be found at: NHS England » Support available for our NHS people
It’s back for one week only!
Derby and Derbyshire LMC PCN area members and your Practice Manager representatives are in London at the England LMCs Conference, taking place today and tomorrow.