About the role
Back to all vacancies- Role title:
- Patient Experience Manager
- Employer:
- Appletree Medical Practice
- Location:
- Duffield
- Salary:
- Dependant on experience
- Contact Details:
- Kelly Meredith
kelly.meredith2@nhs.net
01332842288 - Listed from:
- 23/07/2026
- Closing date:
- 21/08/2026
Further information:
Patient Experience Manager
24 hours per week
Hours to be worked Monday, Wednesday & Friday
We are looking to recruit into a new role as a Patient Experience Manager, to Lead and develop the reception team to deliver a professional, compassionate and efficient patient service, while supporting the Reception Team Leader in managing day-to-day operations. Responsible for handling patient complaints and concerns, driving service improvements, and contributing to quality, governance and patient experience initiatives across the practice.
The successful candidate must be experienced in working in a face paces customer service environment whilst having a professional and empathetic approach to patient care.
Salary: Dependant on experience
Full training and induction will be provided.
NHS jobs reference number: A1457-26-0003
If you are interested in applying, please email kelly.meredith2@nhs.net to
request a job description or to submit your CV with a covering letter/email or available on NHS jobs (see above for NHS jobs reference number)
Closing date: 21.08.26
To apply for this position please submit your CV to Kelly Meredith at kelly.meredith2@nhs.net