Home Menu Search

Improving Access for All: Reducing Inequalities in Access to General Practice Services

One of the seven core requirements for implementing improved access, as set out in the NHS Operational Planning and Contracting Guidance 2017-19 , is to address issues of inequalities in patients’ experience of accessing general practice, identified by local evidence, and put actions in place to resolve this.


To support commissioners and providers of general practice services to address this, NHS England has produced a practical resource – Improving Access for All: reducing inequalities in access to general practice services - which aims to promote understanding of groups in the community who are experiencing barriers in accessing services and help to address those barriers as improvements in access to general practice services are implemented.

The resource is intended to provide:

  • a guide to assessing local issues, supporting local equality analyses and providing examples of how barriers arise at different points on the patient pathway journey, starting at the point where the patient identifies a health problem through to getting appointments and the experience of attending general practice services;
  • practical tips on a wide range of issues related to protected characteristics and other groups who experience barriers to healthcare, for example through homelessness;
  • quick links to video clips, learning materials for practice staff, case studies, examples of good practice and a wealth of information on NHS England’s website.

For further information please contact england.gpaccess@nhs.net

 

Related information

Winter indemnity scheme for GPs – 2016

Winter indemnity scheme for GPs – 2016 Winter indemnity scheme for GPs - 2016 As part of a broader General Practice...

DDLMC WEEKLY UPDATE 15/07/21

LMC INFORMATION DDLMC Elections Please see attached poster regarding forthcoming DDLMC Elections. Face Coverings...

Registered patients using walk in services in other practices

Registered patients requesting appointments at other practices outside of extended access arrangements; Within...

DDLMC News Bulletin - 11.10.2018

Walk in Services, Healthwatch Award, strokes, Paediatric Out–Patients, referral, Reflective Practice, flu jab, flu,...

DDLMC WEEKLY UPDATE 23/09/21

LMC INFORMATION Your New DDLMC Committee We are really pleased to announce the new DDLMC committee. Thank you to...

Homeless Patient Registrations & Primary Care Access During COVID-19

RE: Homeless Patient Registrations & Primary Care Access During COVID-19 Issue: As a response to COVID-19, central...

DDLMC WEEKLY UPDATE 29/04/22

access to medical records, digital update, BMA, Ukraine arrivals, Primary care advice, flu immunisation programme,...

DDLMC WEEKLY UPDATE 18/11/21

LMC INFORMATION GP Pay Transparency Further to last week's newsletter, we are pleased to announce that DHSC have...

DDLMC WEEKLY UPDATE 22/04/22

PCN DES, contract changes, ARRS, funding, enhanced services, subcontracting, media coverage, IPC guidance, RCGP,...

DDLMC WEEKLY UPDATE 18/06/21

LMC INFORMATION New PCSE Pay and Pension System As reported in the last newsletter, we are aware of continued...