Practice Operational Manager - Ivy Grove Surgery

Practice Operational Manager – Ivy Grove Surgery

Contact email: ian.bonser2@nhs.net (Practice Business Manager)

Contact phone: 01773 514140

Website: www.ivy.gs

Location: Ripley, Derbyshire

Post code: DE5 3TH(View on a map)

Salary: dependent upon experience

Hours: 25.5 over 3 days

An exciting opportunity has arisen at Ivy Grove Surgery, Ripley. We are looking to recruit an accomplished, experienced and highly motivated Operational Manager to join our well established Practice Management Team.

We are a large, friendly, innovative, GP practice scoring very highly on QOF, rated good by the CQC. We are members of the ARCH PCN and have worked closely with the other PCN practices for well over a decade.

The Operational Manager will assist with the smooth functioning of the Practice on a day-to-day basis. The successful candidate will ideally have previous experience of business management, as well as IT systems management, experience with the EMIS clinical system would be an advantage but is not essential for the right candidate. Good communication skills and an ability to work with individuals, groups and outside organisations, is essential, as is the enthusiasm to adapt to the ever changing priorities of the NHS.

As part of our Management structure, the Operational Manager will be a key part of the Management Team, working closely alongside a further Operational Manager and the Practice Business Manager. It is a requirement of this role to deputise for the Practice Business Manager as required. This role is responsible for the day-to-day management of the Administration team. Prior healthcare experience would be an advantage, but identifying a candidate with the necessary skills and a strong work ethic is our priority. 

Practice Summary

• Located in a purpose built primary care centre on the edge of Ripley town centre.

• List size of 10700 patients.

• Very experienced clinical team comprising: 5 GP Partners, 1 salaried GP, 2 retainer GP, 1 ACP, 4 Practice Nurses, 1 HCA & 1 TNA. We also have a complement of ARRS PCN staff including Clinical Pharmacists, Pharmacy Technicians, Social Prescribers and an allied Community Team including Community Matron, Care Coordinators and District Nurses.

• The practice has an established admin team consisting of 3 Medical Secretaries, 5 Health Records Officers, 12 Patient Care Advisors and 2 Patient Care Advisor Team Leaders. The management team consists of 2 Operational Manager and 1 Practice Business Manager.

• We use EMIS Web clinical system, with support systems including AccuRx, TeamNet, Fairway Training (for payroll), Ardens Templates and SystmOne.

The post is part time at 25.5 hours per week over 3 days (Monday to Wednesday/Tuesday to Thursday) with a generous package including a competitive salary, 27 days Annual Leave plus Bank Holidays, and eligibility for the NHS Pension Scheme. Informal visits encouraged. For an application form please email ian.bonser2@nhs.net