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DDLMC WEEKLY UPDATE 19/05/22

Jubilee Bank Holiday Weekend

Don’t forgot to let your patients know you will be closed over the Jubilee weekend, via posters, website, social media, phone message, text message. Giving information on where to go should they need advice, guidance or urgent treatment over the extended bank holiday weekend. We have attached a poster that you may wish to use. 

Useful social media, text message and website links:

  • GP Services Out of Hours If you need urgent medical attention when the surgery is closed, you should dial 111. This will connect you, free of charge, to the NHS 111 Service that is provided by a local organisation – ‘Derbyshire Health United’. You will be assessed on the phone and directed to the most appropriate point of care for your particular needs or you can visit Get medical help - NHS 111.
  • Accident and Emergency – 999 Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, go to your nearest Accident and Emergency department or call 999. Accident and Emergency departments are open 24 hours a day, 365 days a year and can assess serious injuries and provide emergency treatment.
  • You can also visit your local Pharmacy for non-urgent medical advice, or if you have run out of medication. NHS out-of-hours services - NHS (www.nhs.uk).

 
   

MOL – Medicines Order Line

This week we met with the MOL team to discuss the current service issues. ​docx icon Medicine Order Line important notice.docx ​pptx icon MOL important notice.pptx

  • The team are currently recruiting more staff and are inducting them as they join, please action any request for smart card access to your clinical system as soon as possible, this will help get the new staff up and running in a timely manner. Due to data security it must be the practice that grants the authority. The MOLs team will also let practices know when staff members leave and need to be removed.
  • With the upcoming Jubilee bank holiday, the MOL is accepting prescription requests up to 14 days early rather than the usual 7 days early. This means prescriptions can be ordered from May 19. (We have asked the MOL team to consider extending this whilst they catch up and new staff are trained)
  • For Jubilee week the MOL team are extending their opening hours Monday 30th May, Tuesday 31st, Wed 1st June until 17.00 and Thursday 2nd June 8.00 -12.00.
  • If any patients have access to email, please email the MOL with your name, date of birth, GP surgery and telephone number – one of the MOL operators will call you back within 48 hours to process your prescription request

ddccg.northmolonlinerequests@nhs.net for those who would normally call the 01246 number ddccg.southmolonlinerequests@nhs.net for those who would normally call the 0115 number.


 
   

National LMC Conference May 2022

The DDLMC team have attended this year’s UK LMC conference in York to represent the voice of Derby & Derbyshire general practice. This is the first in-person UK LMC conference event since 2019 and provides a welcome return for LMCs to debate local and national issues impacting primary care and our practices.


Fraud Alert

We have been alerted that members of the public are receiving text messages purporting to be from their GP surgery. The text advises them that they have been in close contact with someone who has tested positive for Omicron and that they must order a test kit using a link within the text. The link then asks for a payment of £0.99 for postage.

Also be alert regarding payment for testing kits as we are aware fraudsters are now spoofing the NHS no reply mobile number. They are sending texts to individuals, that appear within the chain of legitimate messages they may have previously received from NHS no reply, advising of the need to take a test. They do not charge for the tests but do make a small charge for delivery. Once the individual makes the small payment the fraudsters use various methods to attempt to take large amounts of money out of their bank using the details they provided when making the payment.

This type of fraud will target individual’s finances rather than NHS money but we believe it is important that all staff and GP surgeries are made aware of this in order to take the necessary precautions.


Improving the Quality of Discharge Summaries across Derbyshire – Please note this applies to UHDB only

Adela Szrok (GP Hannage Brook Medical Centre), Lucy Tuckwood (ACP Royal Derby Hospital) and Simon Williams (Consultant Urologist, Royal Derby Hospital) are looking at ways of improving the quality of discharge summaries issued from the Royal Derby Hospital. If you have feedback about particularly good, or not so good, discharge summaries please email the team on uhdb.gpdischargesummary@nhs.net with the name and NHS number of the patient, and the date of the letter. If you have time, it would be helpful to the team if you could put a few ideas on there for improvement or what was so good about that letter.


 

CQC in General Practice Chat - Thursday 26 May

DKJ Support Services are holding their next free CQC in General Practice Chat on Thursday 26 May, starting at the slightly earlier time of 8.45-9.15am.

To book, please click here. A Teams link will be sent out the day before for the session and it cannot be access via Eventbrite.

Some of the areas that will be looked into include:

  • Key Themes arising from CQC inspections undertaken in April and early May
  • Updates to MythBusters
  • CQC Update to new inspection regime

DDLMC Opening Hours

The DDLMC office team will be available normal hours Monday 30th May, Tuesday 31st, Wed 1st June until 17.00 and Thursday 2nd June however we will not be monitoring the phones across this week so please email all queries to the office ddlmc.office@nhs.net . If your query is urgent please mark it so it in the subject box. We aim to respond within 48 working hours.

The office will be closed on Thursday 2nd & Friday 3rd June.


GPFR Pilot

A new pilot is starting in May to trial a replacement to the existing GPFR (General Practice Factual Reports – also known as DS1500 or the PIP form), which GPs are asked to complete to support patients’ claims for Personal Independence Payment. The new form is designed to be quicker and easier for GPs to complete, whilst still capturing the information needed. The trial will run for six months and DWP hope that GPs will engage with it and provide any helpful feedback and comments they may have on the new form. During the pilot GPs may sometimes receive the existing GPFR and may sometimes receive the version being trialled.

 

Team Derbyshire Briefings – Starting in May

A series of briefings have been arranged for all health and care staff who work within Derby and Derbyshire. The briefings are to inform everyone about the work of Joined Up Care Derbyshire, the local Integrated Care System, discussing local priorities and ways in which you can get involved.

Whichever team you work in, in whichever partner organisation, you're encouraged to join the conversation with local leaders and others, with the sessions aiming to:

  • Describe what an integrated care system (ICS) is
  • Discuss what this means for our population and how it will make a difference to the people you care for or interact with in your service
  • Raise awareness of the work of ICS partners, the role they play and how everything aims to connect
  • Help you see where your service, team or role fits in and where you can get involved
  • Help you get to know the decision-makers in our ICS and understand how you can have greater influence on the agenda.

The first two Team Derbyshire sessions:

Friday 20th May – What is our ICS aiming to achieve?

Hosted by John MacDonald, JUCD Chair and Chris Clayton, ICS lead executive

Friday 10th June – Living the life we want to live: a guide to social care

Hosted by Helen Jones, Executive Director of Adult Social Care & Health, Derbyshire County Council & Andy Smith, Strategic Director of People Services, Derby City Council

Register your interest here to receive more information and joining instructions.

Further information can also be found ​pdf icon attached.


 

A Guide to Visa Sponsorship for General Practice Webinar

If your practice is hoping to employ any newly qualified GPs this year you may need to consider applying to become a UK visa sponsoring practice.

Almost half of GPs completing their training this year are international medical graduates. They have been trained by Health Education England and have spent at least three years working in the NHS. They have excellent English language skills and knowledge of the NHS ways of working, but most of them will need visa sponsorship if they are to continue working in England’s practices after they qualify.

The process is straightforward and can be completed online. To support practices considering visa sponsorship, the NHS are running an hour-long webinar about the process. This will include first-hand experience of the process from a practice manager.

This free webinar will take place on 23 May 2022 from 6:00pm-7:00pm. Sign up here


JUCD May Newsletter

​pdf icon JUCD May Newsletter Final 2022.pdf

GPTF DERBYSHIRE – Wraparound Support for Derbyshire General Practice


BOOK NOW: “Time to Listen” - Let’s Help Improve Men’s Mental Health

GPTF are delighted to be running a “Time to Listen” Men’s Mental Health workshop. This virtual session is for FREE. Join Dr Naren Nathan – Senthil for an evening about Men’s Mental Health and hear his own story!

Please see further details ​pdf icon attached.

“Time to Listen” - Let’s Help Improve Men’s Mental Health: Thursday 16th June 19:00

Book here


Who is your Wellbeing Champion?

One of the ambitions set out in the NHS People plan is to encourage all organisations to roll out a network of Wellbeing Champions. There are many benefits to your organisation including improving employee morale, reducing absence rates and supports in building a healthier and more inclusive culture within practice.

We would like to support you with the implementation of this role and have attached a ​pdf icon simple handout to inform and guide you on finding and implementing your Wellbeing Champion.


Health Improvement Advisor

Bookable appointments with our Health Improvement Advisor are available for every primary care site with a health improvement advisor to visit in person or virtually.

They will be able to distribute specialist knowledge, raise awareness and promote local and national initiatives to improve wellbeing within your teams.

 


BOOK NOW: DEN Sessions

May 22

Topic: Children’s Physiotherapy

Date and Time: Tuesday 24th May 2022 , 7pm - 8.30pm

Register here

June 22

We are delighted to announce, over the month of June, Derbyshire Education Network (DEN) and Health Education Derbyshire (HED) will be co-hosting four mental health education sessions. These are free events. All will be held virtually via Zoom.

Session One:

Topic: Child and adolescent mental health services (CAMHs)

Date and Time: Tuesday 7th of June 2022, 7pm - 8.30pm

Speaker: Samantha Jones (CAMHs community advisor team leader)

Register in advance for this meeting:

https://us02web.zoom.us/meeting/register/tZYuduGspjMtEtJmAmpOnSxpvTgeQKyiMNgz

After registering, you will receive a confirmation email containing information about joining the meeting.

Session Two:

Topic: Common mental health issues in adults

Date and Time: Wednesday 15th of June 2022, 7pm - 8.30pm

Speaker: Dr Brijesh Kumar (Consultant Psychiatrist)

Register in advance for this meeting:
https://us02web.zoom.us/meeting/register/tZYpc-CrrTIjHtcPn2IRSxZQZWrlEVjGG03E

After registering, you will receive a confirmation email containing information about joining the meeting.

Session Three:

Topic: Common mental health issues in older adults

Date and Time: Tuesday 21st of June 2022, 7pm - 8.30pm

Speaker: Dr Antony Prakash (Consultant in Old Age Psychiatry)

Learning Objectives:

  • Identify the psychosocial factors contributing to late life depression and anxiety
  • Choosing the right medications for the patient
  • Managing suicidal behaviour and other risks
  • Update on dementia treatment in primary care

Register in advance for this meeting:
https://us02web.zoom.us/meeting/register/tZEkd-GqqT4sGtLdEh6wg5s0t_5Tz0xzFVRL

After registering, you will receive a confirmation email containing information about joining the meeting.

Session Four:

Topic: Eating Disorders, identification and management

Date and Time: Thursday 30th of June 2022, 7pm - 8.30pm

Speakers: : Dr Stuart Laverack (Consultant Psychiatrist) and Dr Catherine Fraser (Consultant Gastroenterologist)

Learning Objectives:

  • How to identify an eating disorder
  • When to refer and who to refer to
  • Management of physical health in eating disorders
  • Treatment options

Register in advance for this meeting:
https://us02web.zoom.us/meeting/register/tZ0kdu6pqD0oGNHJYVazUc44wLVwOFXaAF1I

After registering, you will receive a confirmation email containing information about joining the meeting


LOCAL UPDATES

Survey on SMI (Severe Mental Illness) Annual Physical Health Checks – Help Us to Help You!

  1. Adult Mental Health Commissioning Team would like to hear from you regarding SMI (Severe Mental Illness) and the annual physical health checks for patients on the SMI Register. People with an SMI have a life expectancy which is between 15-20 years less than the general population. SMI Physical Health Checks are a key way of reducing this gap and prevent avoidable health issues and premature mortality. Currently Derby and Derbyshire's attainment of people with a SMI receiving an annual Physical Health Check (PHC) and follow up interventions is around 28%, against the NHS Long Term Plan target of 60%. DDCCG Adult Mental Health Commissioning Team would like to hear your opinions and ideas via the survey link below.

The survey will run until 31st May 2022 and DDCCG will be most grateful for all responses on this really important topic. If you would like any further support or information on this please contact Ruth Thomason (Commissioning Manager SMI) by email at ruth.thomason@nhs.net

The survey link and further information can be found here.


EVENTS

Getting Ready For Patients to Have Access to Their Future Data

Tuesday 31 May, 12pm to 1pm: The online session will focus on what patient access to GP records mean.


 
 

 

Virtual Derbyshire Pathfinder Overview And Q&A Sessions Provided by NECS – May 2022

Colleagues are invited to attend virtual Derbyshire Pathfinder Overview and Q&A sessions, provided by NECS, via Microsoft Teams on the following dates.

The training is aimed at practice admin team members, practice managers, and interested clinicians. The sessions are open and colleagues can join via the links below.

Wednesday 25 May, 10am – 11am Click here to join the meeting

For more information about Derbyshire Pathfinder please visit https://www.derbyshirepathfinder.nhs.uk/

Please direct any queries to ddccg.derbyshirepathfinder@nhs.net

 


FREE Lipids Education Event

There is an upcoming CVD and Diabetes event being held Thursday 16 June, 1pm-3pm, discussing important topics such as:

  • The Importance of Cholesterol and Lipid lowering to prevent cardiovascular disease
  • How the above is achieved through Lifestyle and Medication in Primary Care
  • Who to Refer to in secondary care
  • Awareness and use of unified Derbyshire Lipid Guidelines

This event is open to: GPs, Practice Nurses, Health Care Assistants, Diabetes specialist nurses, CVD and HF Specialist Nurses

Find out more about the event and book your place here


 

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